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Associate Sports Operator (fixed term)

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Role area:
CEO Europe
Contract type:
Part Time
Cluj - Napoca
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The Role…

In this entry level position, you will be responsible for managing operational tasks and processes that will facilitate the business in delivering the best customer experience and product offering.

Our teams deal with end to end management of the life cycle of a sports event: We create the event with relevant betting markets and prices and we make sure the event is up on our sites. Afterwards, we promote that event via promotional banners, quick links, promotions, live video. When the event is in play, we manage it closely to make sure we provide the best customer experience. After an event is finished, we close all markets and results are correctly set, so customer’s accounts are updated in no time. Our team members come from various domains as operations, kinesiology, fitness and sports, IT.

As globally sports events take place nonstop, this role involves 24/7 shifts (including nights and weekends).

What You’ll be Doing…

  • Support the teams in creating, promoting, management and settling of events
  • Ensure we have relevant and accurate content onsite
  • Conduct regular and timely checks of our markets and events on all our sites and escalate critical issues to the proper communication channels to ensure a speedy resolution
  • Seek to improve, optimize and evolve current working practices to drive efficiency and quality
  • Meets team’s KPIs with minimum errors

What We’re Looking for…

  • Adaptability: be able to adapt quickly in fast pace environment
  • Effective collaboration: work cooperatively and partner with others across the organization to get work done
  • Ability to seek to improve, optimize and evolve current working practices to drive efficiency and quality
  • Effectiveness in communication to other team members and various stakeholders
  • Customer obsessed by providing operational excellent services
  • A quick and creative problem-solving mind: observe and analyse situations and come back with decisions based on facts
  • Operational experience and knowledge is an advantage
  • We don’t expect you to know the ins-and-outs of sports or betting, just a passion for the role

What you’ll get in return…

Career Progression

5 global brands in 3 continents = endless opportunities. We’re a FTSE 100 with a start-up soul, so if you enjoy working in a fast-paced, innovative environment, you’ll get on here. There are many directions your career can move in; whether it’s gaining promotion within your existing team, or an international move.

Flexible Working

We play many roles in our busy lives; juggling family, fitness, work, study and community interests. Sometimes there just aren’t enough hours in the day. Which got us thinking. Wouldn’t it be great if we could play with time and fit in all the things that are important? Good news. You can. We have a host of flexible working options that are available to everyone at PPB.

The Fun Stuff

  • Competitive salary and bonus scheme, awesome breakfast Monday to Friday and healthy lunch over the weekend, wellbeing sessions, lots of great events organised throughout the year by our own Ministry of Fun.
  • Also, how fun it is to ride a scooter, play pool, table tennis or foosball in your office?

The Boring Stuff

  • Free underground parking, three Kitchen areas, sharesave scheme, access to thousands of online learning courses, free fruit and coffee.

There’s more but we won’t go on…